How To Prepare for My Telehealth Visit

Georgia Highlands Medical Services offers select services via Telehealth Visit through the Healow App (from your smartphone) or through the patient portal (on a computer). 

If you have a tele-visit scheduled or would like to use tele-Visits in the future, first download the Healow App and sign into your patient portal. You can download the Healow App from the Apple App Store or Google Play store. Please review the videos below for more information on how to best use telehealth.

Please note, if you are not web enabled already, you need to be web enabled by a GHMS staff member in order to use the Healow App. Click HERE to view the Healow How-To-Guide.

When you schedule an appointment for a Tele-Visit, your appointment will be available to join from your patient portal account, as well as the Healow App.

You must call our office and provide an email address to become web enabled. You will then receive an e-mail which instructs you on how to login to the patient portal. 

We recommend you “arrive early” to the virtual waiting room at least 15 minutes prior to your appointment when scheduling your first Tele-Visit.

If you choose to participate in telehealth, please review the consent forms linked below or view additional resources: