At Georgia Highlands Medical Services, we believe that listening is the key to quality health care. Good or bad, what you have to say is important. We will treat your comment with respect. It’s that simple.

• Share a compliment about the service or the experience you had with us. We want to build on what is working well.

• Offer a suggestion about what we can do better at our medical center or in your community.

• Issue a complaint about the service or the experience you have had with us. Complaints are an opportunity to correct what is broken and improve our services to you.